It seems like I have been complaining quite a bit lately about poor customer service so I thought I would share a more positive story with you for a change. Yesterday at dinner, Betsy reminded me about a letter I received over a month ago from the Weld county jury commissioner. I was selected for [...]

I have had a few really bad customer service transactions lately. Buying a car was a nightmare. Next, despite a no soliciting sign on my front door, I was pressured by a home security salesman in my front yard for about a half hour until I walked away from him. Then I was being scammed [...]

I promised to tell you about my encounter with Privacy Matters. While balancing my checkbook, I noticed two charges for $14.95 made on the 5th of two consecutive months. There was an 800 number listed on the statement so I called the number. The conversation went something like this. I wish I could have recorded [...]